Refund Policy

At Gentle Family Conversations, we want you to feel comfortable with your purchase. If you're not satisfied with one of our digital products, you may request a refund within 14 days of your purchase.

1. Our 14-Day Refund Policy

Gentle Family Conversations offers a 14-day refund window on digital product purchases.

Customers may request a refund within 14 calendar days of their original purchase date.

All refund requests are submitted through Whop and reviewed by Gentle Family Conversations before approval. Valid requests submitted within the 14-day window will be approved, subject to applicable laws and verification of the purchase.

Although Whop allows customers to submit refund requests for up to 120 days after purchase, our standard refund eligibility period is 14 days.

Requests submitted after 14 days may be considered on a case-by-case basis but are not guaranteed approval, except where required by applicable law.

Approved refunds are processed through Whop and its payment-processing partners.

2. How to Request a Refund

All purchases and refunds are handled through Whop, our payment and digital product delivery platform.

To request a refund:

1. Log in to your Whop account.
2. Locate your purchase from Gentle Family Conversations.
3. Use Whop's available support or refund request options to submit your request.

Submitting a refund request does not automatically mean the refund has been processed. Each request is reviewed before approval.

Once approved, refunds are processed through Whop. The time required for funds to appear in your account may vary depending on your payment method and financial institution.

3. Need Assistance?

If you experience difficulties submitting a refund request, accessing your purchase, or resolving an issue through Whop, please contact us.

Email: gentlefamilyconversations@gmail.com

If you contact us within the 14-day refund window because you're unable to submit a request through Whop, we will use the date of your initial email to determine whether your request was made on time.

Please include your purchase date and order information so we can assist you.

4. Additional Information

Refunds are returned through the original payment method when supported by the payment processor.

Once a refund is completed, access to the refunded digital product may be revoked.

Nothing in this policy limits any refund rights or consumer protections provided by applicable law.

5. Contact Information

Gentle Family Conversations
Email: gentlefamilyconversations@gmail.com